Dear Royal Car Wash Customers:
By order of Governor Lamont and to assist in the effort to contain the COVID-19 virus, we have closed our full-service car wash located at 84 Park Lane.
By an exemption granted by the Governor’s office on March 24, we are, however, continuing to operate our express car wash located at 107 Danbury Road. At 107 Danbury Road, our employees will regularly disinfect the kiosks, and our customers, as has always been the case, remain in their cars so as not to have contact with our employees. Because of a critical need to conserve cash, 107 Danbury Road will be opened only on sunny days.
We ask that our customers who regularly frequent our full-service location use instead the express car wash until we are able to re-open the full-service car wash. By maintaining partial operations, we will be able to continue to serve our customers and to provide needed employment to at least some of our employees.
We are very grateful to our monthly customers whose monthly credit card charges enable us to remain at least partially open. If any monthly customer who patronizes our now closed full-service location is not satisfied with the level of alternative service provided at the now-open express car wash during this period of crisis, we will upon return to normal operations extend to you a period of service, without charge, commensurate with the period when the full-service location was closed.
Royal Car Wash values our loyal customers. For the sake of our customers, as well as our twenty hard-working employees, we will resume full operations as soon as permitted. By working together and cooperating with the authorities, we will all get through this challenge to our way of life.
Please stay well, and, again, we thank our customers. We wish all of you, and those you care most about, safe passage through these challenging times.
If, in the meantime, you need to reach us, please call me at (845)692-3450.
Todd Mills, General Manager
Royal Car Wash and Royal Express Car Wash,
Serving the New Milford and Surrounding Communities
